Returns & Exchanges
At Clothes Mentor Ocoee Florida #195, we want you to love your fashion finds; however, if you are not completely satisfied, we offer a 7-day return policy for store credit on items in their original condition with tags attached. Please note that all designer handbags and clearance items are final sale to ensure the authenticity and value of our curated collection.
Verify Eligibility
Ensure your items are within the 7-day return window and still have the original Clothes Mentor price tags securely attached.
Visit Our Ocoee Location
Bring your eligible items and your original sales receipt to our store located at 10952 West Colonial Drive.
Quality Inspection
A store associate will quickly inspect the garments to confirm they are in the same gently-used condition as when they were purchased.
Receive Store Credit
Once approved, your return will be processed as a store credit, which can be used immediately or saved for your next fashion treasure hunt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing